Opening Hours and Contact Details
Note: The service covers patients of D Doc local GPs who are participating in the service.
If your GP is not a D Doc member, please call your own GP’s surgery number to find out which out-of-hours urgent GP service covers you on their behalf when they are closed.
We are open for Urgent GP health care from 1800 hrs to 0800 hrs Monday through Friday and 24 hours on Saturdays and Sundays and all Bank and public holidays. If you need medical advice during these times, please call 0818 22 44 76. If you have problems with your mobile calling 0818 numbers, please try 041 6850720. We are not open during regular daytime hours—during these hours, please call your own GP for an appointment.
The Service is free to medical card holders; this includes GMS card holders, GP visit cards and under 8 years card holders. Cards must be in date and valid at the time of consultation; otherwise, private fees will apply. *
*If you are charged private fees on the day of your GP consultation and call the office within seven days with your GMS (Medical Card) details, and they are in date and valid at the time of consultation, you will be refunded your fees less an administrative fee of €20.00
Charges in D DOC
The service is free to medical card holders who produce a valid medical card or GP visit card at the time of the doctor visit.
For D Doc GP Members’ patients, the cost of a centre visit GP consultation is €75.00 (The fee for a patient of a non -Member GP is €90.00)
For D Doc GP Members’ patients, the cost of a GP telephone consultation is €75.00. (The fee for a patient of a non -Member GP is €90.00)
Should the doctor, during a telephone consultation, ask you to attend on the same day for an in-person follow-up face-to-face consultation, the €75.00/ €90 charge will cover both your telephone consultation and the in-person consultation.
There are additional charges for additional procedures: suturing, nebulization, dressings, Steristrips, and Tetanus, €35.00 per procedure and or treatment.
The cost of a home visit GP consultation is €110 (The fee for a patient of a non -Member GP is €120.00).
Should an additional family member be seen on a home visit, the additional charge per person will be €55.00
N.B. We do not do home visits outside our existing area of operation.
Where additional members of the same family are seen at the same visit, each additional family member will be charged €45.00. Family members who are in possession of an in-date and valid medical card will not be charged.
If a patient visits D Doc more than once with the same symptoms within 7 days of their first D Doc visit, the fee for the second visit will be €45.00.
Please note that private fees will be applied to anyone who does not produce a valid medical card at the time of the consultation.
If you would like to check if your medical card is valid, please check the card number here for Eligibility Status Check sspcrs.ie
How our service operates:
When you first call D-Doc (0818 22 44 76) a call-taker will take all your details and then a triage nurse will call you back. The triage nurse will discuss the nature of the medical problem and will decide the best course of action for you to take. This might be simple advice from the nurse, a call from the doctor or the arrangement of an appointment to see a doctor in one of our centres. In exceptional cases and based on medical need and other factors a home visit will be arranged.
When you call please have your medical card number ready for the call taker and bring your medical card to the centre for verification by our receptionist.
For centre location details please go to the home page or click on the centre locations in the top navigation.
When you come to one of our centres the receptionist will confirm your arrival to the doctor.
After the consultation a complete record of the consultation will be forwarded to your own GP to be added to your medical record. Please make sure you provide correct GP name.
If you are Hearing Impaired person please click here for more information and registration form.
If you would like to check if your medical card is valid please click here or go to: https://www.sspcrs.ie/portal/checker/home.do
Will I be Charged if I attend A & E ? click here for more information.
Important notice about your personal information (GDPR)
Our privacy policy is in place to protect patient’s personal information and is in fully compliant with GDPR (General Data Protection Regulations). Please read our privacy statement here– it is important that you are aware of the type of data we collect when dealing with you and how it is processed and shared with your own GP and relevant health professionals.
